Quadient’s cloud-based software business sees strong adoption with growth in new customers and usage

Paris, December 10, 2021

Quadient (Euronext Paris: QDT), a leader in helping businesses build meaningful customer relationships through digital and physical channels, today announced that its Intelligent Communication Automation cloud software solutions business has gained more than 2,000 new net customers in the first nine months of the year, of which 800 were added in the third quarter alone. This milestone marks an acceleration in the gains of new customers compared to the first two quarters of the year, with a represented average of 13 new software contracts each working day of the third fiscal quarter ended October 30, 2021.

The newest users of Quadient’s software solutions cover a variety of industries, including utilities, such as European companies N-ERGIE and Enel, financial services companies like Santander and Investec, and insurance company Zurich. In addition, more and more small and medium-sized businesses are also adopting Quadient’s hybrid mail and process automation solutions. Of new third-quarter software customers, 180 chose financial automation solutions from Quadient, Beanworks by Quadient for Accounts Payable (AP) and YayPay by Quadient for Accounts Receivable (AR), as companies automate more and more their financial processes.

Quadient has also seen increased use of its Software as a Service (SaaS) solutions. Communications sent through Quadient Impress, a document automation solution, and the volume of payments processed with Quadient’s AP and AR solutions resulted in a combined growth of over 26% in platform usage to third quarter 2021, compared to the second quarter.

And continuing to execute its Back to Growth strategy, Quadient is experiencing an acceleration in the transition of its software model from licensing to SaaS, resulting in an increase of more than 20% in revenue related to subscriptions with new secure software contracts in the first nine months of 2021.

I am proud of our team and grateful for our growing base of software customers and partners who trust us to automate their communications and improve the experience for their clients,” said Geoffrey Godet, CEO of Quadient.We will continue to invest in our suite of cloud-based software solutions to help businesss of all sizes optimize cash flow flow, simplify business processes, send communications to gain market shares and personalize meaningful interactions with customers from a single platform.

Thanks to the synergies implemented through the company’s sales channels, Quadient is able to directly respond to the digital transformation needs of its more than 400,000 Mail-Related Solutions customers, who can benefit from the company’s cloud software solutions. company to modernize their processes. As proof of this synergy, 60% of new Quadient software customers are also Quadient Mail-Related Solutions users. Providing a full range of solutions that help businesses manage their digitization needs is a key differentiator that makes Quadient a strong player in its markets compared to its peers.

About Quadient®

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions, and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers around the world in their quest to create relevant and personalized connections and achieve customer experience excellence. Quadient is listed on compartment B of Euronext Paris (QDT) and is part of the CAC® Mid & Small and EnterNext® Tech 40 indices.

For more information on Quadient, visit www.quadient.com.


Joe Scolaro, Quadient

Sandy Armstrong, Sterling Kilgore

Global Head of Press Relations

Director of Media and Communications

+1 203-301-3673

+ 1-630-964-8500




Comments are closed.