PAL uses Rimini Street to manage its software portfolio – Back End News
Image from Philippine Airlines website
National carrier Philippine Airlines (PAL) has engaged third-party assistance provider Rimini Street to accelerate key digital innovation projects that support its business growth, including modernizing its cargo system, integrating its mobile and remote capabilities; and the launch of its passenger analysis for Know Your Customer Program (KYC).
Rimini Street provides support for Oracle and SAP software products and a Salesforce partner.
âWe needed a partner to help us optimize our resources, including time, money and IT staff, and to drive collaboration and efficiency across the business in a more cost-effective manner. Wilson Go, chief information officer, PAL, said in a news outlet. âRimini Street was that proven partner of choice. The responsive and high quality business support along with the significant support cost savings we have achieved has allowed us to focus our efforts and resources on our business transformation efforts.
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By leveraging technology investments, including its Oracle software, PAL was able to rapidly pivot the business and channel its freed up resources into more innovative transformation projects and technology investments that bring value to the business, such as IT modernization and business intelligence initiatives.
âThe 24-hour, collaborative global and local support we receive from Rimini Street has enabled our internal teams to resolve issues faster and more efficiently, improving the overall experience for our employees and customers,â said declared Go.
âBy leveraging Rimini Street’s unified software support for its Oracle system, PAL was able to reallocate resources and free up IT teams to focus on more strategic initiatives that can help their business navigate the economic environment. current, âsaid Andrew Seow, group vice president. and Regional General Manager, South East Asia and Greater China, Rimini Street. âPAL joins over 4,200 organizations around the world that have moved to Rimini Street to harness the support savings that can be funneled into business innovation. “
Rimini Street will manage the Oracle E-Business Suite, Fusion Middleware and PAL’s database software portfolio.