Cilio Technologies announces that its CiO field service management software integrates with the Installation Made Easy (IME) platform
Cilio CiO field service management software for home service providers
“Retailers are increasingly using on-demand services like IME to dispatch work and manage the relationship with the installer. With CiO, contractors can manage these projects in one place along with work from any other source, including Lowe’s, Home Depot, or other independent sales channels.
BROOKFIELD, Wis. (PRWEB)
February 11, 2022
Home Services Contractors can now manage jobs originating from IME in their CiO system
Cilio Technologies, a leading developer of field service and mobile workforce management software for the $500 billion home services industry, today announced that its Customer Installations software Online (CiO) now integrates with the Installation Made Easy (IME) platform.
IME is a platform that connects homeowners, retailers and home service providers for home improvement and maintenance needs. Increasingly, large retailers are using IME to manage sales, from quoting to conversion and order fulfillment. Customer orders are then fulfilled through IME’s network of certified, reputable and experienced contractors and installers.
“I’m really excited about this announcement, as it addresses a growing need in the home improvement retailer and installer environment,” said David Brass, Cilio’s executive vice president of operations. “Retailers are increasingly using on-demand services like IME to dispatch work and manage the relationship with the installer. With CiO, contractors can manage these projects in one place along with work from any other source, including Lowe’s, Home Depot, or other independent sales channels.
CiO enables entrepreneurs to:
- Automatically upload leads from IME into their CiO system
- Plan and track quotes and installations
- Manage all the documents necessary for the order
- Automate dynamic customer communications via SMS and email
- Complete and approve all projects
- Integration with accounting applications
- Update the IME system in real time with project status and documentation
CiO uses an application programming interface (API) to automatically update the IME platform, eliminating the need for contractors to enter redundant data between systems. Throughout the process, the IOC keeps all parties involved informed of progress. This improves the overall consumer experience and provides visibility to all parties responsible for the installation.
As sources for home service projects proliferate, field service management software like CiIO from Cilio offers a single place for contractors to manage all their work, regardless of where it originates.
CiO users range from small installation companies to regional vendors who handle thousands of retail home improvement installations each month.
About Cilio Technologies and CiO
Cilio Technologies, LLC is a 20-year-old company that offers a secure, web-based platform to automate the distribution and management of installed sales through its two flagship products, Cilio CiO and Cilio Partners Portal. Cilio CiO helps installers of all sizes manage every job from start to finish, save time and money, improve communications, and seamlessly integrate with IME, Lowe’s, Home Depot and more. other order distribution systems. Partners Portal and CiO work together to enable large manufacturers and their partners to easily share order details, view order progress, manage project documents, and track project finances. Learn more about Cilio Technologies and CiO on http://www.ciliocio.com or contact David Brass at dbrass@ciliotech.net or 262-320-0480 ext 170.
Share the article on social networks or by e-mail:
Comments are closed.